CONTINENTAL CASUALTY COMPANY
for the Calendar Year 2025
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
9
60%
6
0
1
0
1
1
Marketing & Sales
1
7%
1
0
0
0
0
0
Customer Service
4
27%
4
0
0
0
0
0
Underwriting
1
7%
1
0
0
0
0
0
Total
15
12
0
1
0
1
1
Mailing Address
151 N Franklin St
Chicago, IL 60606
Contact Phone Numbers
Toll Free Number: None
Standard Number: 312-822-5000