CONTINENTAL CASUALTY COMPANY

for the Calendar Year 2013

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
7
28%
6
0
1
0
0
0
Customer Service
10
40%
10
0
0
0
0
0
Underwriting
8
32%
8
0
0
0
0
0
Total
25
24
0
1
0
0
0
Mailing Address
151 N Franklin St
Chicago, IL 60606
Contact Phone Numbers
Toll Free Number: None
Standard Number: 312-822-5000