AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2025
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
112
63%
0
0
55
48
0
9
Marketing & Sales
1
1%
0
0
1
0
0
0
Customer Service
24
13%
0
0
9
11
0
4
Underwriting
42
23%
0
0
12
26
0
4
Total
179
0
0
77
85
0
17
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200