AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
121
74%
0
0
55
61
0
5
Customer Service
13
8%
0
0
9
4
0
0
Underwriting
29
18%
0
0
18
10
0
1
Total
163
0
0
82
75
0
6
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200