AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2021
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
67
82%
0
0
32
33
0
2
Customer Service
7
9%
0
0
5
1
0
1
Underwriting
8
10%
0
0
6
1
0
1
Total
82
0
0
43
35
0
4
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200