AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
39
70%
0
0
8
29
0
2
Marketing & Sales
5
9%
0
0
2
3
0
0
Customer Service
3
5%
0
0
1
2
0
0
Underwriting
9
16%
0
0
1
7
0
1
Total
56
0
0
12
41
0
3
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200