AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
29
64%
0
0
5
10
0
14
Customer Service
6
13%
0
0
0
5
0
1
Underwriting
10
22%
0
0
0
6
0
4
Total
45
0
0
5
21
0
19
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200