AUTO-OWNERS INSURANCE COMPANY
for the Calendar Year 2014
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
26
81%
0
0
6
11
0
9
Customer Service
2
6%
0
0
1
1
0
0
Underwriting
4
12%
0
0
2
0
0
2
Total
32
0
0
9
12
0
11
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200