PIONEER STATE MUTUAL INSURANCE COMPANY
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
18
78%
0
0
9
9
0
0
Customer Service
1
4%
0
0
0
1
0
0
Underwriting
4
17%
0
0
1
3
0
0
Total
23
0
0
10
13
0
0
Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000
Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680