PIONEER STATE MUTUAL INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
9
43%
0
0
1
8
0
0
Marketing & Sales
1
5%
0
0
0
1
0
0
Customer Service
5
24%
0
0
1
4
0
0
Underwriting
6
29%
0
0
3
3
0
0
Total
21
0
0
5
16
0
0
Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000
Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680