PIONEER STATE MUTUAL INSURANCE COMPANY

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
17
65%
0
0
4
13
0
0
Customer Service
3
12%
0
0
0
3
0
0
Underwriting
6
23%
0
0
1
5
0
0
Total
26
0
0
5
21
0
0
Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000
Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680