HASTINGS MUTUAL INSURANCE COMPANY
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
10
62%
0
0
2
5
0
3
Customer Service
4
25%
0
0
2
2
0
0
Underwriting
2
12%
0
0
1
1
0
0
Total
16
0
0
5
8
0
3
Mailing Address
404 E Woodlawn Ave
Hastings, MI 49058-1091
Contact Phone Numbers
Toll Free Number: 800-442-8277 ext. 1523
Standard Number: None