HASTINGS MUTUAL INSURANCE COMPANY
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
8
53%
0
0
4
2
0
2
Marketing & Sales
1
7%
0
0
0
1
0
0
Customer Service
2
13%
0
0
0
1
0
1
Underwriting
4
27%
0
0
1
3
0
0
Total
15
0
0
5
7
0
3
Mailing Address
404 E Woodlawn Ave
Hastings, MI 49058-1091
Contact Phone Numbers
Toll Free Number: 800-442-8277 ext. 1523
Standard Number: None