HASTINGS MUTUAL INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
8
73%
0
0
1
4
0
3
Customer Service
1
9%
0
0
0
0
0
1
Underwriting
2
18%
0
0
0
2
0
0
Total
11
0
0
1
6
0
4
Mailing Address
404 E Woodlawn Ave
Hastings, MI 49058-1091
Contact Phone Numbers
Toll Free Number: 800-442-8277 ext. 1523
Standard Number: None