FRANKENMUTH MUTUAL INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
12
48%
0
0
5
6
0
1
Marketing & Sales
1
4%
0
0
1
0
0
0
Customer Service
4
16%
0
0
3
0
0
1
Underwriting
8
32%
0
0
4
2
0
2
Total
25
0
0
13
8
0
4
Mailing Address
One Mutual Avenue
Frankenmuth, MI 48787-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 989-480-6296