FRANKENMUTH MUTUAL INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
10
50%
0
0
6
4
0
0
Customer Service
2
10%
0
0
0
2
0
0
Underwriting
8
40%
0
0
5
2
0
1
Total
20
0
0
11
8
0
1
Mailing Address
One Mutual Avenue
Frankenmuth, MI 48787-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 989-480-6296