FRANKENMUTH MUTUAL INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
11
61%
0
0
5
4
0
2
Marketing & Sales
1
6%
0
0
0
1
0
0
Customer Service
3
17%
0
0
2
1
0
0
Underwriting
3
17%
0
0
0
3
0
0
Total
18
0
0
7
9
0
2
Mailing Address
One Mutual Avenue
Frankenmuth, MI 48787-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 989-480-6296