PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
18
67%
0
0
14
1
0
3
Marketing & Sales
1
4%
0
0
1
0
0
0
Customer Service
2
7%
0
0
2
0
0
0
Underwriting
6
22%
0
0
6
0
0
0
Total
27
0
0
23
1
0
3
Mailing Address
PO Box 89490
Cleveland, OH 44101-6490
Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460