Coverage Type: Automobile
Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan
Companies With at least $ 1Million in Premiums


Company


Complaints
2013
Written
Premiums
2013
Complaint
Ratio
21ST CENTURY CENTENNIAL INSURANCE COMPANY 1 $3,180,377 .31
21ST CENTURY NORTH AMERICA INSURANCE COMPANY 1 $4,097,133 .24
21ST CENTURY PREMIER INSURANCE COMPANY 9 $23,342,195 .39
ACE AMERICAN INSURANCE COMPANY 1 $7,637,212 .13
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 3 $5,166,364 .58
ALLSTATE INSURANCE COMPANY 14 $79,361,773 .18
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 27 $444,019,718 .06
AMCO INSURANCE COMPANY 3 $41,112,039 .07
AMERICAN COUNTRY INSURANCE COMPANY 2 $8,232,686 .24
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 7 $26,879,406 .26
AMERICAN FAMILY HOME INSURANCE COMPANY 1 $1,485,832 .67
AMERICAN MODERN HOME INSURANCE COMPANY 1 $2,104,144 .48
AMERISURE MUTUAL INSURANCE COMPANY 1 $2,963,113 .34
AUTO CLUB GROUP INSURANCE COMPANY 33 $385,361,318 .09
AUTO CLUB INSURANCE ASSOCIATION 10 $59,133,991 .17
AUTO-OWNERS INSURANCE COMPANY 23 $148,466,654 .15
BANTRY INSURANCE COMPANY 2 $5,527,952 .36
BRISTOL WEST INSURANCE COMPANY 1 $2,597,433 .38
BRISTOL WEST PREFERRED INSURANCE COMPANY 12 $39,293,038 .31
CHARTER OAK FIRE INSURANCE COMPANY, THE 1 $8,203,628 .12
CITIZENS INSURANCE COMPANY OF AMERICA 8 $75,088,020 .11
CITIZENS INSURANCE COMPANY OF THE MIDWEST 29 $384,836,884 .08
CONTINENTAL CASUALTY COMPANY 1 $1,629,016 .61
DEPOSITORS INSURANCE COMPANY 1 $2,317,863 .43
ENCOMPASS INDEMNITY COMPANY 5 $49,334,926 .10
ESSENTIA INSURANCE COMPANY 1 $14,494,284 .07
ESURANCE INSURANCE COMPANY 7 $29,747,529 .24
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 46 $82,229,120 .56
EVEREST NATIONAL INSURANCE COMPANY 4 $23,272,438 .17
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 29 $279,229,592 .10
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 8 $75,790,504 .11
FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 1 $5,540,648 .18
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 2 $35,647,697 .06
FARMERS INSURANCE EXCHANGE 13 $124,993,092 .10
FRANKENMUTH INSURANCE COMPANY 15 $177,396,742 .08
FREMONT INSURANCE COMPANY 1 $59,273,366 .02
GEICO INDEMNITY COMPANY 18 $193,080,067 .09
GRANGE INSURANCE COMPANY OF MICHIGAN 7 $67,690,648 .10
HARTFORD INSURANCE COMPANY OF THE MIDWEST 2 $11,483,290 .17
HASTINGS INSURANCE COMPANY 5 $48,505,608 .10
HOME-OWNERS INSURANCE COMPANY 32 $632,301,070 .05
INTEGON NATIONAL INSURANCE COMPANY 3 $12,088,811 .25
LIBERTY MUTUAL FIRE INSURANCE COMPANY 17 $107,257,196 .16
LM GENERAL INSURANCE COMPANY 1 $81,613,641 .01
MEEMIC INSURANCE COMPANY 15 $199,074,699 .08
MEMBERSELECT INSURANCE COMPANY 50 $546,460,204 .09
MIC GENERAL INSURANCE CORPORATION 5 $61,277,590 .08
MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 3 $29,289,694 .10
MICHIGAN INSURANCE COMPANY 4 $43,406,021 .09
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 3 $47,370,514 .06
MID-CENTURY INSURANCE COMPANY 1 $1,844,690 .54
NATIONAL GENERAL INSURANCE COMPANY 4 $12,497,800 .32
NATIONAL INDEMNITY COMPANY 2 $7,311,762 .27
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 1 $4,201,722 .24
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 8 $37,697,315 .21
NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY 1 $1,224,432 .82
NORTHERN MUTUAL INSURANCE COMPANY 1 $8,537,797 .12
OHIO SECURITY INSURANCE COMPANY 1 $1,209,978 .83
PHILADELPHIA INDEMNITY INSURANCE COMPANY 1 $11,150,010 .09
PIONEER STATE MUTUAL INSURANCE COMPANY 13 $120,787,270 .11
PROGRESSIVE MARATHON INSURANCE COMPANY 14 $313,855,925 .04
PROGRESSIVE MICHIGAN INSURANCE COMPANY 22 $313,503,824 .07
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 5 $28,797,658 .17
SAFECO INSURANCE COMPANY OF ILLINOIS 9 $88,596,580 .10
SECURA SUPREME INSURANCE COMPANY 2 $14,647,459 .14
SENTINEL INSURANCE COMPANY, LTD. 1 $9,554,356 .10
SPARTA INSURANCE COMPANY 1 $1,849,746 .54
STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY 1 $4,456,418 .22
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 2 $23,085,985 .09
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 101 $1,385,322,336 .07
TEACHERS INSURANCE COMPANY 2 $10,297,428 .19
TITAN INDEMNITY COMPANY 2 $32,956,521 .06
TITAN INSURANCE COMPANY 4 $23,156,257 .17
TRAVELERS INDEMNITY COMPANY, THE 1 $2,216,520 .45
TRUMBULL INSURANCE COMPANY 3 $37,180,068 .08
UNITED SERVICES AUTOMOBILE ASSOCIATION 1 $60,436,674 .02
USAA CASUALTY INSURANCE COMPANY 5 $95,470,437 .05
WESTFIELD INSURANCE COMPANY 2 $39,885,127 .05
WOLVERINE INSURANCE COMPANY 1 $23,071,674 .04